Refund policy

Returns & refunds

Every Little Croak piece is printed just for you, right after you order. Because of that, we can't accept returns or exchanges for a change of mind or the wrong size, so please check the size chart on each product page before you order. When in doubt, size up for a roomier fit.

Damaged, misprinted, or wrong item?

We've got you. If your order arrives damaged, with a print defect, or isn't what you ordered, email hello@littlecroak.com within 30 days of delivery with:

• your order number
• a photo of the problem (and of the label, if it's the wrong size or item)

We'll send a replacement or give you a full refund, your choice, at no cost to you. You don't need to send the item back.

Lost packages

If tracking shows your order as delivered but you can't find it, check with neighbors and your local post office first, then email hello@littlecroak.com within 30 days and we'll help sort it out. If an order is returned to us because of an incorrect address, we can reship it once you've confirmed the address (reshipping costs apply).

Cancellations

Need to cancel? Email hello@littlecroak.com as soon as possible. We can cancel for a full refund until your order goes into production, usually within a few hours of ordering. After printing starts, we can't cancel it.

Refunds

Approved refunds go back to your original payment method. Depending on your bank, they usually show up within 5–10 business days.